A story caught my attention this week. Thousands of NHS patients were exposed to potential infection risk during surgical procedures because a supplier failed to adequately document calibrations for sealing equipment and sterilisation sensors. https://www.telegraph.co.uk/news/2026/02/20/patients-exposed-superbugs-nhs-safety-breaches-ppe/ Not a deliberate act of negligence – but a failure of process assurance. 150 NHS trusts. A mass recall. Disruption…